Categories

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  • Series
  • Movies

Frequently Asked Questions

Find answers to common questions about our platform. If you can't find what you're looking for, don't hesitate to contact our support team.

Content & Playback

You can download certain content for offline viewing if the platform or app supports it. Usually, this option is available through a download button or an offline mode feature. Keep in mind that not all content can be saved due to copyright or licensing restrictions. Check the specific app’s settings or help section to see what items are available for offline access.

Sometimes videos may play in low quality or load slowly due to several reasons:
  • Slow or unstable internet connection
  • High traffic on the platform or server issues
  • Automatic quality adjustment by the video player to prevent buffering
  • Device performance limitations, such as low RAM or background apps
  • Network congestion, especially on mobile data or shared Wi-Fi
Try refreshing the page, closing background apps, or switching to a stronger network. If the issue continues, manually selecting a higher quality may help.

Advertising & Partnerships

Our advertising rates depend on several factors, including the type of ad, placement, duration, and audience reach. We calculate rates based on:
  1. Ad Format: Banner, video pre-roll, sponsored content, or sidebar ads.
  2. Placement: Homepage, category pages, or high-traffic sections.
  3. Duration: Daily, weekly, or monthly campaigns.
  4. Targeting: Specific demographics, interests, or geographic regions.
For a precise quote, please contact our advertising team with your requirements.

Please contact our advertising team to discuss options and plans for promoting your business on our platform.

User Account

If you forgot your password, click “Forgot Password” on the login page. Enter your registered email to receive a password reset link. Follow the instructions to create a new password. Check your spam folder if you don’t receive the email.

Go to your account settings and look for “Delete Account” or “Deactivate Account” option. Follow the instructions. Contact support if you need help.

General & Technical

If your video isn’t playing properly, try the following:
  1. Check your internet connection.
  2. Refresh the page.
  3. Clear browser cache.
  4. Try a different browser or device.
  5. Update your browser.
Contact support if the issue persists.

Use the gear icon in the player to select resolution manually.